The American Red Cross recently contacted the team at ENORMIS Mobile Specialties in Erie for help in diagnosing a problem with the power inverter in one of their Mercedes-Benz Sprinter vans. The Red Cross had converted this Sprinter into an Emergency Response Vehicle (ERV) by adding desk space, computer workstations and multiple USB and power outlets. The 3,000-watt inverter that feeds the computers, CB radio and power outlets stopped working while the van was in Seattle. Nobody had been willing to inspect the vehicle. Several local shops suggested that ENORMIS would be the perfect place to get the system repaired.
American Red Cross ERV Power System Repair
Jerry, a Red Cross Emergency Response Team leader who is responsible for this ERV, contacted us. After listening him talk about the issues with the van, Doug immediately scheduled a diagnostic appointment. When the van arrived, Mike Macaluso and Ken Whiteman, one of our MECP-Certified technicians, set to work tracing the wiring to and from the inverter. We found several issues with the installation. At some point, a hole had been drilled in the top of the inverter. The metal shavings were rattling around loose inside the unit and had shorted out one of the filtering capacitors.
Further research showed that some of the wiring to one of the outlets in the rear of the van had worn through where it was rubbing on a screw and a rivet. The exposed wiring was shorting directly to the chassis of the vehicle. Ken removed some of the cabinets and shelving from the rear of the vehicle to run new wiring to the outlet. As you can imagine, he made sure the new wiring was away from any sharp edges or objects and was properly protected and secured. Ken also replaced the damaged inverter with a new Samlex SAM-3000-12 unit so that the system would be reliable and available for use when needed. Ken tested the system before and after reassembling the interior to ensure it would be flawless.
Erie’s Automotive Electronic Repair Experts
With the repairs completed, Doug called Jerry to let him know that their van was ready to go. Jerry was thrilled that ENORMIS was able to help get this crucially important vehicle back on the road and operating to its full capacity. If you have electrical problems with your vehicle, drop by ENORMIS Mobile Specialties in Erie. We can save you a lot of time and probably a lot of money while ensuring that your vehicle is repaired reliably. For more information or to schedule a diagnostic appointment, give us a call or send our team and e-mail.