Here at ENORMIS Mobile Specialties in Erie, PA we take your vehicle warranty VERY seriously. All of our technicians are MECP certified. We are fully insured and our Insurance Policy is reviewed every year. We have done public service announcements on local tv. We have had meetings with local dealerships explaining that their employees are in violation of Federal Law.
That’s right, some dealership personnel will tell customers that if they install certain products on their vehicle that they will automatically void their warranty! This seems to come up when a customer inquires about a remote start for example. Then the dealership employee, in an effort to “close the sale”, will say, “If you don’t have OUR DEALERSHIP do the work, your warranty is automatically voided”.
That is totally false and in Violation of Federal Law!
US Code – Title 15, Chapter 50, Sections 2301-2312
Legally, a vehicle manufacturer cannot void the warranty on a vehicle due to an aftermarket part unless they can prove that the aftermarket part caused or contributed to the failure in the vehicle (per the Magnuson Moss Warranty Act (15 U.S.C. 2302©) .
Service advisors that tell customers their warranty is automatically Voided if they add a remote start are IN VIOLATION of Federal LAW. For best results, consider working with customer service-oriented dealerships with a proven history of working with customers.
If federal warranty protection is denied, contact the FTC at (202) 326-3128 or www.ftc.gov
You have the Right to use high-quality aftermarket parts and know that your new car warranty claims will be honored. In fact, your vehicle dealer may not reject a warranty claim simply because an aftermarket product is present. A warranty denial under such circumstances may be proper only if an aftermarket part caused the failure being claimed.
You have the Right to patronize independent retail stores and shops for vehicle parts and service.