Cory, a Southwest Millcreek resident, had a problem with a 2014 Range Rover Evoque. The driver seat was stuck in the furthest back and closest to the floor position: It would not move forward or up. This was a big problem for 6-foot-2 Cory since the Evoque was his 5-foot-5 girlfriend’s vehicle. He would borrow the vehicle and put the seat all the way back, but when he returned it to his girlfriend, she was not able to move the seat. She could not even reach the pedals.
The closest Range Rover dealership was 88 miles away, near Buffalo, NY. Cory called ENORMIS hoping we would be able to fix the Range Rover electrical issue.
Cory was able to drop it off for the day. Ken Whiteman was tasked with diagnosing this electrical issue. Ken started by checking seat circuits. The memory, seat heater and seat adjusters were all offline. Ken scanned the vehicle for any trouble codes and checked the accessory and seat modules for communication. Ken could communicate with the modules and there were no stored trouble codes, so he knew the issue had to be more basic.
This helped Ken narrow down the real issue. Now here’s the hard part: The seat had to come out for us to inspect the wiring, but it was in the lowest and farthest-back position, it was very tricky to get to the seat bolts to remove them. Ken figured it out and was able to remove the seat without harming anything. He found a damaged wire harness and solved the problem.
Once the electrical repair was completed, Ken routed the wiring harness away from hazards and tied it down to prevent future electrical issues. After re-installing the seat and checking all the seat functions, we returned the vehicle the same day.
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