Enormis Mobile Specialties is northern Pennsylvania’s leader in remote starters. In the wintertime, we live and breathe this stuff. When other people can’t sleep at night, they count sheep. We count remote starter brains!
When we are talking to our clients after their installations are done, they often tell us how different their experience was with us, and that they wished they had known about us sooner. An idea came to us: What if we did an article that let a new client know in advance what it is going to be like purchasing a remote starter from us? The whole process, from the initial contact to time in the store, to the installation, to the time after the sale is over. So we present to you:
What to expect when buying a remote starter from Enormis Mobile Specialties
It all starts with the initial contact. You are reading this article because you want a remote starter for your vehicle, or as a gift. You can fill out our remote starter quote form to get the ball rolling.
A Few Questions To Consider When Purchasing a Remote Starter at Enormis
Once we receive the form, we will respond to you with pricing on our most popular systems. At that point, the form will give you a contact person to call and discuss our e-mail to you. That will take all the time needed to help you get the best system for your needs. You see, we don’t take a cookie-cutter approach to remote starters, offering two or three models. Enormis has several different models so we can ensure you will get the system that best fits your lifestyle. When you call us on the phone, or even better, stop by the store, we are going to ask you the following questions:
- Who drives the vehicle?
- What is the farthest away you are from your vehicle in the course of an average week?
- Would you like to be able to control it from your smartphone?
- What are the top reasons you want a remote starter?
Our team will take these answers and use them to make our suggestions to you.
Two Convenient Appointment Blocks
Once you have chosen the system you want, we will schedule an appointment for you. As you can see in the picture, we have a convenient key drop for you to use. We do our appointments in what you might call two shifts. The first one will be from 8:30 a.m.–1 p.m. All of these vehicles will be done by 1 p.m. that day. The second shift runs from 1 p.m.–5:30 p.m. We do this to keep your life as simple as possible from a scheduling perspective.
On rare occasions, we may ask to keep the vehicle for the day, but we will tell you that when booking the appointment. If you are one of our clients who lives a long distance away, we can accommodate you with more-specific scheduling if needed. You can rest assured that we have a large, well-lit parking lot and that your vehicle will be safe there overnight.
If you drop your vehicle off to us during store hours, you will be greeted by a smiling face and be treated courteously, with respect. You will notice that our facility is clean, bright and modern. We will take your keys and process your vehicle for the installation.
Your Vehicle Is In Good Hands With Enormis
When your vehicle makes it to our installation bay, it will be treated with the utmost care, in an environment that inspires confidence in our abilities. Our installation team working on your vehicle has more than five decades of combined experience, so you can rest assured we are qualified to do your installation. Our installation methods are industry-reference, and we never cut corners to speed up a job or offer a lower price. Everything we do is designed to give you years of reliable service from your remote starter.
Detailed Check-Out Procedure Ensures Satisfaction
Once your vehicle is completed, we go through a detailed check-out procedure to confirm your vehicle is in proper working order, and in the same condition we received it. At that point, we will contact you to let you know your vehicle is ready for pick-up.
Personalized Service After The Installation
Once your installation is completed, we will take care of any balance owed on the ticket, and then we will go out to your vehicle and show you how to use it. We will stay with you until you are completely comfortable with the operation of the remote starter. At that point, we will shake your hand and thank you for your business.
Enormis Is Always Here For Our Clients
But it doesn’t stop there. In the future, you may have questions about the operation. Or you might push the button on the remote, and it doesn’t start. No need to panic. You are an Enormis Mobile Specialties client. We will walk you through the operation of your starter as many times as you need. We promise. If pushing the button does not start the vehicle, our team will do some over-the-phone diagnostics with you. If it is something simple, we may be able to solve it right then and there. If you happen to need a new battery for your remote control, we normally have all types in stock. We can test your batteries and we can install new ones.
To show you how committed we are to your long-term satisfaction, we suggest a yearly checkup on your remote start in the fall, before you are going to need it regularly. Call us and we will gladly go over the process for a checkup.
As you can see, Enormis Mobile Specialties is a very different kind of retailer. We are client-focused and are looking to earn your business for generations to come. Let us show you why Mobile Electronics magazine has named us one of the Top Retailers in the nation six years in a row.