Ron is a Southwest Erie resident and first-time ENORMIS Mobile Specialties customer. Ron came to ENORMIS with his 2016 Jeep Cherokee. The Cherokee was equipped with a nice 8.4-inch LCD infotainment display that had a defective, whitewashed display. Another shop quoted Ron $1,200 to fix his radio touchscreen with a remanufactured unit. Not only that, but it was on a three-month backorder! Ron told Doug Reichert, our integration specialist, that he wanted a second opinion.
Doug was happy to help out. So, our operations manager, Mike Macaluso, disassembled the radio screen and fully assess the situation. Because of that, Mike was able to order replacements for the specific defective parts, instead of a whole new unit.
Guess what? The price was much less than Ron was originally quoted and there was no back order. Less money and no wait: Ron said, “I’ll take that deal.” When Ron returned a week later, we had installed the replacement parts and his in-dash LCD display was working just like new.
If you need the infotainment LCD screen or any electronics repaired in your vehicle, contact the electrical experts at ENORMIS Mobile Specialties.
This post was provided by Doug Reichert. Call him! Doug has been in the automotive service business since 2001. In his free time, Doug likes working outside in his yard and enjoys exercising. Doug is active in his community by volunteering at his church and for several nonprofits.